Once you have completed the installation of McAfee Security there is a chance that you might experience some problems in sending or receiving e-mails. To avoid this you can simply disable the e-mail scanning feature of your McAfee security suit. The e-mail scanning feature of McAfee Security suit helps you to filter the spam e-mails as it scans all the sent and received e-mails from your account. Further, in this article, we will describe the steps to disable the e-mail virus scan in McAfee virus scan. If you need more information regarding this issue then you can also visit McAfee.com/Activate for further help and support. Here we are listing some of the common issues caused by McAfee virus scan:
- If you allow your McAfee protection suit to scan all the e-mails then it might slow down your system.
- The scanning protocols might intervene with the sending and receiving of e-mails.
- You might find yourself unable to send and receive any e-mails.
- Some of your very important e-mails might get blocked from opening in your system.
- To avoid all the above mentioned issue you just need to disable the E-mail Scanning in McAfee Virus Scan.
We do not recommend disabling the e-mail scanning permanently as it helps in filtering the spam e-mails. Use the below mentioned steps to temporarily disable the e-mail scanning in McAfee virus scan while you troubleshoot the problem:
- Right-click on the McAfee icon on your system to open the McAfee application.
- Click on “Change Settings”.
- Now click on “Real-Time Scanning”.
- You will find “E-mail Attachments” under “Scan these attachments and location”
- Deselect “E-mail Attachments” to turn off E-Mail Scanning.
- Click on “Apply” button to save these settings.
- Send a test e-mail to ensure whether the issue with sending and receiving e-mail is fixed or not.
If you are still unable to send and receive e-mails after following the above mentioned steps then you might have an incompatible application installed on your system. Try disabling or removing the last program you installed in your system. In case your e-mail issue has been resolved then after disabling the McAfee virus scan then we strongly recommend you to re-enable the McAfee virus scan again in order to secure your account from spam e-mails and malware.
To re-enable McAfee virus scan just go through the following step by step procedure:
- Right-click on the McAfee icon on your system to open the McAfee application.
- Click on “Change Settings”.
- Now click on “Real-Time Scanning”.
- You will find “E-mail Attachments” under “Scan these attachments and location”
- Select “E-mail Attachments” to turn off E-Mail Scanning.
- Click on “Apply” button to save these settings.
If you are still unable to disable or re-enable McAfee virus scanning for your e-mail even after following the mentioned solutions then just visit www.mcafee.com/activate for further assistance and support.