How To Fix Different McAfee Errors?

In some cases, while using McAfee products users faces McAfee error. So, in this blog you will read about different McAfee errors and their fixes. If the customer need assistance related to McAfee errors, then go to www.mcafee.com/activate

Method To Fix Different McAfee Errors:

1. Error Code: 1

In this, customer face SVM is shutting down. The causes of this issue MOVE AV Server service is not running or SVM is not functional. To fix this issue, you should check that McAfee MOVE Antivirus SVM system is turned on. After this, you should log in to the McAfee MOVE Antivirus SVM system. At last, you should check that MOVE AV Server service is running.

2. Error Code: 2

Customer encounters SVM is max client threshold reached. The causes of this issue are if number of clients which are connected to the SVM is more than the threshold value. To fix this issue, you should log in to the McAfee ePO server as an administrator. At last, you should deploy McAfee MOVE Antivirus SVM to your virtual machine.

3. Error Code: 3

Sometimes, the customer faces the issue of SVM to client heartbeat break. The causes of this issue are if SVM is turned off or if SVM is over loaded or if SVM and client version is not compatible. To fix this issue, you should check that McAfee MOVE Antivirus SVM system is turned on. After this, you should check that SVM is not over loaded. At last, you need to check that SVM and client version is compatible.

4. Error Code: 4

When the customer faces the issue client to SVM connection is failed. The causes of this error are SVM is turned on or MOVE AV Server service is not running. To fix this issue, you should check that McAfee MOVE Antivirus SVM is running. At last, you should check that MOVE AV Server service is running.

5. Error Code: 12002

In this issue, customer faces the issue SVM Registration with SVM Manager failed. The causes of this issue are SVM Registration with SVM Manager Request has timed out. To fix this issue, you should check that SVM Manager Service is up and running. After this, check that in Option Policy in McAfee Epo,  SVM Manager IP details are configured. At last, you should check that Options policy is assigned to the SVM.

6. Error Code: 12029

If the customer failed to submit file to ATD server. The cause of this issue is ATD is not integrated properly. To fix this issue, you should log in to McAfee ePO as an administrator. Now, you should choose Menu and then go to Policy and navigate to Policy Catalog. After this, from the Product list you should choose McAfee Threat Intelligence Exchange Server Management. Here, you need to tap on TIE Server Settings policy which is applied to SVM. Then under Advanced Threat  Defense tab, you should check the Username, Password and Server details are configured. Next in the McAfee MOVE Antivirus SVM system, you should run the command: mvadm stats

At last, you should check Total ATD candidates and Total ATD successful submissions values displays on the screen.

With this above method, you can fix different McAfee errors. For help related to McAfee error, visit to mcafee.com/activate.