Antivirus is very essential for the user to install in your device, as it protects your device from all kind of cyber threat. One of the best antiviruses is McAfee software which the user can install through www.mcafee.com/activate . This software comes with high protection features but sometimes this antivirus itself gets corrupted. In order to fix this issue, the user should read the below mentioned method.
What is the Problem While Uninstalling Corrupted McAfee?
The user has to remove McAfee Agent manually under certain conditions due to some reasons. If the McAfee software is updated unsuccessfully, then all the files will get jumbled up and the problem arises while removing agents. Also in the VirusScan Enterprise (VSE), the issue will arise in the procedure of stopping McAfee. The problem will also occur if the previously installed versions have corrupted the McAfee files.
Method To Uninstall Corrupted McAfee:
In order to remove McAfee, the customer should use frminst.exe and also the /force uninstall command before they remove it manually.
1. First, you should disable the services of McAfee protection in VSE.
For this, there is Access Protection feature in McAfee. You should disable this setting locally or you should use ePolicy Orchestrator (ePo). The user should choose one of the following:
If in case, ePO manages the VSE, then you should visit to Start option, and then go to Programs and then tap on McAfee and then hit on VirusScan Console. Next in the Access Protection icon, you should right-tap and then visit to Properties. Here, you will find the option – Prevent McAfee services from being stopped. You should Unselect this option and then apply the changes. Now, you should close the VirusScan console.
If ePO does not manage VSE, then you should visit to the ePO server and then open ePolicy Orchestrator Console. Here, you need to change the policy, you can change the directory or computer level. After this, you should enlarge the VirusScan Enterprise policy which is located on the right side. Then, next to the Access Protection Policies, you will find the option of Edit. Just you have to hit on that option. At this point, you should hit on the Access Protection tab and then just deselect Prevent McAfee services from being stopped. Next, you need to tap on apply option. The user should remind an agent through a wakeup call just to apply the changes. Now, you should close the ePO console.
2. After this, you should run the frminst.exe /force uninstall command.
3. Now, you should navigate to Start option and then go to Run and then type one of the below commands:
“c:\Program Files\Network Associates\Common Framework\frminst.exe” /forceuninstall
“c:\Program Files\McAfee\Common Framework\frminst.exe” /forceuninstall
4. At last, you should finish the procedure of deleting the files just by rebooting the computer system.
The above method will help you to uninstall corrupted McAfee Antivirus software. But if the customers need any type of information related to McAfee, then visit to the official site via www.mcafee.com/activate.