How to Fix Download or Install Issues Related To McAfee Website?

McAfee is the antivirus software which protects your device from hacker’s attack. And this software can install via www.mcafee.com/activate. In this blog, you will read the method to fix download or install issues related to McAfee website.

Method To Fix Download or Install Issues Related To McAfee Website:

Error 1: When you open the McAfee Homepage, you see errors:

In order to fix this issue, the user should delete the temporary files and cookies.

Method for Chrome:

  1. First, you have to open Chrome.
  2. Then in the upper-right side of the screen, you should hit on the menu icon i.e. the three dots vertically.
  3. Now, you should hit on More tools.
  4. At this point, you should tap on Clear browsing data.
  5. Here, you have to choose the Advanced option.
  6. After this, you have to choose Browsing history, Download history, Cached images and files, and Cookies and other site data.
  7. Next, you should tap on Clear browsing data.
  8. Then, you have to close Chrome.
  9. At last, you should Reopen Chrome.

In case, the user uses a different browser:

  1. First, you should look for options under Settings, Tools, or More.
  2. Then, you have to delete cookies and website data.
  3. At last, you should close and then reopen your browser.

After implementing these steps, you should again try to access the McAfee homepage. If you find errors while opening McAfee homepage, then you should contact McAfee Customer Service.

Error 2: If you are sent to a non-McAfee website or view a blank page:

This issue occurs when malware sends your browser to a different website, or it displays a blank page. If you find either of these issues, then your PC might be infected.

To fix this issue, you should run the McAfee GetSusp tool, which checks the suspicious files and malware in your PC.

The user should download GetSusp on different computer, in you’re your computer blocked from accessing mcafee.com/activate.

  1. For this, you should visit to the McAfee GetSusp product page.
  2. After this, you should tap on Download GetSusp.
  3. Now, you should review the Software License.
  4. Then, you should tap on Download Now.
  5. When you download GetSusp on a different computer, then you should copy the GetSusp.exe file from the computer to a USB memory stick. Now, you should plug the memory stick in the computer which is infected.
  6. At this point, you should double-click on GetSusp.exe.
  7. Here, at the Windows security prompt, you should hit on Yes button.
  8. Next, you should hit on Scan Now option.
  9. At last, in the License Agreement screen you should hit on I accept the agreement and then tap on OK button.

Error 3: If no programs which you can install from McAfee Account:

  1. First, you should log out of home.mcafee.com.
  2. Then, you should identify the correct email address which you use to sign in. In order to identify the correct email address, then you should check your email accounts for messages from McAfee about your account.
  3. At this point, you should Sign into home.mcafee.com with the correct your email address.
  4. Again, try to install McAfee.

If the user, still find issues then contact Customer Service.

The above method will help you to fix Download or Install issues related to McAfee Website. For more help, go to mcafee.com/activate.

How to Resolve McAfee Update Issues on Window?

McAfee is the amazing security product which gives protection to your device from cyber threat like malware and viruses. To install this security software, the user can go to the official site of McAfee via mcafee.com/activate. But in some cases, users face issue while updating McAfee software. In this blog, you will read the symptoms and solutions to fix McAfee update issue.

Symptoms of McAfee Update Issues on Window:

  1. When the user tap on Check for updates but nothing happens.
  2. If McAfee software update gets stuck at 0% or random percentage.
  3. In case, McAfee software always gives you the notification that an update is available, even if the user Check for Updates.
  4. After doing a McAfee product update, you are getting a message to restart your PC.

Method to Resolve McAfee Update Issues on Window:

1. McAfee can’t update your software. Please check your internet connection.

1. Run McAfee Diagnose & Repair Tool: McAfee Diagnose & Repair (McAfee-DR) is a tool which diagnoses and repairs the issues of your McAfee product. In case, this tool cannot be able to resolve the issue, then your customer service agent will use the data to solve the issue. Tap on Download and Run button, this shows that you read and agree to the McAfee License Agreement.

2. Reinstall McAfee:

1. You should uninstall your McAfee software from a PC that runs Windows.

2. After this, you should Download and Run the Pre-Install tool. And save the file to a temporary location like in your desktop.

3. Now, you should double-click on the Pre-Install_Tool.exe file.

4. Then, you should read the warning message and then tap on OK button to agree to the changes. When the Preinstall Tool completes, then tap on Ok and close button.

5. Finally, just Restart your computer.

You have to Install McAfee software and then Check for updates. Check that if it still displays No Internet Connection.

2. McAfee update is stuck at 0% or random percentage:

1.  Change McAfee Update Settings:

1. First, you have to open your McAfee software and then hit on Settings which is located at the top right of the screen.

2. Now, you should choose Automatic Updates.

3. Here under Options, you should change the setting to Notify me when updates are available.

4. At last, you should Check for McAfee updates.

2. Reinstall McAfee:

1. The user should uninstall McAfee software from a PC which runs on Windows.

2. After this, the user should Download and Run the Pre-Install tool. Now, you need to save the file to a temporary location in your desktop.

3. Here, you need to double-tap on the Pre-Install_Tool.exe file.

4. At this point, you should read the warning message and then hit on OK button to agree to the changes. After the Preinstall Tool finishes, then hit on Ok and close button.

5. At last, just Restart your computer system.

The users should Install McAfee software and then tap on Check for updates. Finally, check that if it shows No Internet Connection.

3. McAfee software reports that update is available, even if you Check for Updates multiple times

1. Restart your PC:

You should Reboot your PC, and then check the issue persists. Rebooting your system restarts all McAfee and Windows services and helps to fix the issue.

2. Run McAfee Diagnose & Repair Tool:

McAfee Diagnose & Repair is a tool which diagnoses and repairs issues with McAfee product. If McAfee-DR is not able to fix the issue, then your customer service agent can use the data to fix the issue. At last, tap on Download and Run button, and then read and agree to the McAfee License Agreement.

3.  Reinstall McAfee:

1. The user should uninstall McAfee software from a PC which runs on Windows.

2. After this, the user should Download and Run the Pre-Install tool. Now, you need to save the file to a temporary location in your desktop.

3. Here, you need to double-tap on the Pre-Install_Tool.exe file.

4. At this point, you should read the warning message and then hit on OK button to agree to the changes. After the Preinstall Tool finishes, then hit on Ok and close button.

5. At last, just Restart your computer system.

The users should Install McAfee software and then tap on Check for updates. Finally, check that if it shows No Internet Connection.

With this above method, the user can fix the McAfee update issue. For more help related to McAfee issue, visit to www.mcafee.com/activate.

Also Read here :- How you can Activate McAfee Antivirus Product with Serial Number?